Service Request Ticket - # 21471

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 17, 2007 02:50 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060737[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac mini #Z0DM
Serial No. G87222GMW0D Location PDR 2023 Giveaway

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Software Microsoft Windows XP Pro with Service Pack 2 from P0061501, MS Office Pro Plus 2007 and Pro 2004 order#2818,

Wired NIC 00:16:CB:A9:CE:F0


Wireless NIC 00:17:F2:53:D2:ED

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Jul 17, 2007 03:21 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Jul 17, 2007 03:21 PM 
Unbound and rebound, working fine now.
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Audrey Sundkvist Jul 17, 2007 03:06 PM 
I will go have a look.
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Courtney Carlson Jul 17, 2007 02:53 PM 
Caller: Rose, Student Worker
She checked the connection on machine and wall 
and tried to log in again. Unsuccessful.
Machine location:
Library Lab 108
First row, second computer from south printer.
Out of order sign on it.
On window side, not mac side.
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