Service Request Ticket - # 21475

Service Request Information

CONTACT Name Diehm, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 18, 2007 08:41 AM
Department VP Student Affairs Phone 88423
Location Email diehmd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20031330[Edit Inv] (opens in a new window) Bldg/Room WUC 210
Service Tag Description Business Inkjet 3000DTN printer
Serial No. SG313BD005 Location was Debbie Diehm

Model C8118A Hostname
Notes 21/18PPM Dual processor Ink/Toner Refill
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jul 18, 2007 11:32 AM 
It was a switch issue. It should be working now.
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Joe Crowe Jul 18, 2007 10:56 AM 
Task reassigned to Brad Dougherty.
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Courtney Wehner Jul 18, 2007 08:41 AM 
****This is an email****
The cord is coiled up next to it.  

I was wondering about the status of it being 
hooked back up?  Is there a part coming?  Is it 
just unplugged and it's okay for me to plug it 
back in to the network?

Gary's cpu is:  20030544[Edit Inv]
Debbie's cpu is: 20030545[Edit Inv]
Adela is @ thin client 20060772[Edit Inv]  (I'm not sure 
about her login, her V#00183841)

We are okay at the moment without Sully, but New 
Student Week is getting closer and we need Sully 
to print for NSW.

Thank You.
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