Service Request Ticket - # 21482

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 18, 2007 02:16 PM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030617[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 1L80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:F9:09

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Jul 18, 2007 02:36 PM 
Task reassigned to Skyler Gregory.
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Skyler Gregory Jul 18, 2007 02:35 PM 
I told them there was nothing we could do. They
didn't save it so it was lost.
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Courtney Wehner Jul 18, 2007 02:22 PM 
When he was in Excel he said that it started to 
freeze up on him and then it gave him the 
message, "Not responding, end now?"
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Courtney Wehner Jul 18, 2007 02:20 PM 
He can be reached at #88788. He did not save what 
he was working but needs to get it back ASAP if 
he can. He says that he knows that it does an 
auto save every 10 minutes but he cannot seem to 
find the file he is looking for. (he didn't save 
it so I am not sure if he even knows the name of 
the file he needs) He is in CO 218 until 4p.
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