Service Request Ticket - # 21486

Service Request Information

CONTACT Name Bybee, Teresa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 19, 2007 08:11 AM
Department Telecommunications Phone 88010
Location Email bybeet@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030743[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 43F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:38:87

TECHS Submitted by Mark Lyons Contact mlyons@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Jul 20, 2007 12:04 PM 
Task reassigned to Michael Orr.
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Michael Orr Jul 20, 2007 12:04 PM 
Paul said this should be taken care of. he got an
email from travis saying it was fixed. Called and
left Teresa a vm telling her it was working.
Closing ticket.
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Audrey Sundkvist Jul 19, 2007 11:22 AM 
Call Teresa and let her know when this has been
fixed. Joe said that the Calendar server needs to
be reset, which Travis or Paul (maybe) has to do.
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Mark Lyons Jul 19, 2007 08:12 AM 
I entered this task, I just didn't have enough 
time to log off before I got all these calls
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Courtney Wehner Jul 19, 2007 08:12 AM 
She cannot get into look at the day, week, or 
month. She said that this is not working for 
anyone since yesterday. It worked fine on 
Tuesday.
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