Service Request Ticket - # 21506

Service Request Information

CONTACT Name Lockett, Kim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 20, 2007 02:43 PM
Department Phone 88162
Location Email klipp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040475[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag H48D761 Description OptiPlex GX280, Pentium 4 Processor 540
Serial No. H48D761 Location ITC Fee Payment (was PR Student)

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office 2003 Pro from P0050447, FileMaker Pro v8.5 from P0058488

Wired NIC 00:11:43:A3:68:8D

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Christian Mendez Aug 06, 2007 01:15 PM 
She called back and said that she IS able to 
print.
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Brad Dougherty Aug 06, 2007 12:09 PM 
Called her. Left a meassage.
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Audrey Sundkvist Jul 20, 2007 04:17 PM 
Task reassigned to Brad Dougherty.
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Audrey Sundkvist Jul 20, 2007 04:17 PM 
Kim was able to print to PR-Pandora until
yesterday, 7/19. She will be out all next week and
return on 7/31, so she cannot be contacted until
then. Her IP is 140.211.116.143, please make sure
it is on the ACL for Pandora.
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Audrey Sundkvist Jul 20, 2007 03:07 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Macken Jul 20, 2007 02:45 PM 
When she attempts to print, the default printer 
that appears is AA-AALC, when she is supposed to 
print on Pandora. When she tries to change it to 
Pandora, she is unable to select it.
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