Service Request Ticket - # 21523

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 23, 2007 03:22 PM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20051070[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6400, Duo processor T2400, 2MB Cachem 1,83 GHz, 667 MHz FSB, with 15.4in SXGA+
Serial No. FJB2V91 Location PDR

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Unknown Software no MS Office pkg purchased Install StarOffice 8

Wired NIC 00:15:C5:10:4B:13


Wireless NIC 00:16:CE:45:62:17

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Jul 23, 2007 03:39 PM 
Task reassigned to Michael Orr.
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Michael Orr Jul 23, 2007 03:39 PM 
Called and let her know to just leave the machines
plugged into the network and powered on at night
and they'll auto update.
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Christian Mendez Jul 23, 2007 03:24 PM 
Angie has been updating these machines (Sohops) 
and they update fine, but when she restarts it 
still says that they need to be updated.

Available until 5:30pm.
Tomorrowm 7-5:30pm
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