Service Request Ticket - # 21525

Service Request Information

CONTACT Name McDaniel, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 24, 2007 07:58 AM
Department Human Resources Phone 88963
Location Email mcdanieh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040689[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 17T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751, Adobe Acrobat Pro v7 from P0059450 transferred to W#20070984

Wired NIC 00:11:43:BB:12:73

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Jul 24, 2007 09:10 AM 
Task reassigned to Michael Orr.
 Add Attachment
Michael Orr Jul 24, 2007 09:09 AM 
Heading over and taking care of this. She didn't
answer her phone.
 Add Attachment
Sarah Callaway Jul 24, 2007 07:59 AM 
She is free anytime until the computer is fixed, 
this is causing a work stoppage.  She is at the 
listed location.
 Add Attachment