Service Request Ticket - # 21526

Service Request Information

CONTACT Name Guralnick, Joan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 24, 2007 08:38 AM
Department University Computing Solutions Phone 88646
Location Email guralnij@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051136[Edit Inv] (opens in a new window) Bldg/Room ITC
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB00EF Location Replaced Sept. 2011

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:98:35

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Jul 24, 2007 09:53 AM 
Task reassigned to Michael Orr.
 Add Attachment
Michael Orr Jul 24, 2007 09:52 AM 
Monitor was set to analog input. Fixed.
 Add Attachment
Michael Orr Jul 24, 2007 09:46 AM 
Heading over with a network cable to see if it's
just a connection problem.
Add Attachment
Audrey Macken Jul 24, 2007 08:39 AM 
This is a thin client in the WUC lab. Both the 
thin client and monitor are on, and I checked to 
make sure the cords were securely connected, but 
nothing changed. It is the computer closest to 
the door.
 Add Attachment