Service Request Ticket

Service Request Information

CONTACT	Name	Kharitonova, Yuliya	Date	Jul 24, 2007 05:01 PM
	Department	Multicultural Student Services	Phone	88424
	Location		Email	kharitoy@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20010672 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dimension 4400, Pentium 4- 1.6Ghz
	Serial No.	F0HVB11	Location	PDR
	CPU	Pentium 4-1.6GHz
	OS	Unknown	Software	Office XP from P0036451, Publisher 2003 from P0045304
	Wired NIC	00:02:B3:9D:1A:87

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	morr@wou.edu	88925

Entered by	Date	Memo
Michael Orr			Email Public
Entered by	Date	Memo
Michael Orr	Jul 25, 2007 02:14 PM	Task reassigned to Michael Orr.	Add Attachment
Michael Orr	Jul 25, 2007 02:14 PM	Installed and good to go.	Add Attachment
Michael Orr	Jul 25, 2007 01:48 PM	I put the memory and the invoice sheet back into tech outbox 6.	Add Attachment
Michael Orr	Jul 25, 2007 01:48 PM	She wasn't there. I probably should have called first. Doh! Left a vm letting her know I'd come by and asking her to call the helpdesk and let them know if she's available later today. If she comes by please notify us by skype chat so someone can get this installed for her.	Add Attachment
Michael Orr	Jul 25, 2007 01:29 PM	Task reassigned to Michael Orr.	Add Attachment
Michael Orr	Jul 25, 2007 01:29 PM	Taking this over.	Add Attachment
Brian Witt	Jul 25, 2007 09:22 AM	She is available from 1-2pm today	Add Attachment
Brian Witt	Jul 25, 2007 09:16 AM	Left vm for times	Add Attachment
Tricia Flaherty	Jul 24, 2007 05:03 PM	I will put invoice and box with memory in tech inbox for install...Yes this is an old computer but does not fall under GFA the University Residences/Dining areas will do computer replacements in the next year or so and just need to get this one to make it a little bit longer	Add Attachment