Service Request Ticket

Service Request Information

CONTACT	Name	Plahn, Ambre	Date	Jul 25, 2007 05:21 PM
	Department		Phone	88434
	Location		Email	staleya@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20060121 (opens in a new window)	Bldg/Room	APSC 408 behind front desk
	Service Tag		Description	HP LaserJet 4350DTN Printer #Q5409#ABA
	Serial No.	scngxh40632	Location	Office of Int'l Student and Scholar Affairs
	Model	q5409a	Hostname	intlstudent.wou.edu
	Notes	duplexing and 3rd 500 sheet tray, fuser replaced under maintenance from P0068208 Nov 2008, fuser replaced under maintenance from P0083413 Dec2011, HP LJ4250 Maint Kit #Q5421A-OEM-Base-B from P0096191 DEC2014 SR55498, HP LaserJet Transfer Roller Assembly #RM1-1110-000 from VISA2014004418 SR56144 FEB2015 IP:140.211.64.40	Ink/Toner Refill
	Wired NIC	00:14:38:D9:10:BB

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	morr@wou.edu	88925

Entered by	Date	Memo
Michael Orr			Email Public
Entered by	Date	Memo
Michael Orr	Jul 26, 2007 09:09 AM	Gave it to them.	Add Attachment
Michael Orr	Jul 26, 2007 09:02 AM	Task reassigned to Michael Orr.	Add Attachment
Michael Orr	Jul 26, 2007 09:02 AM	Taking it over.	Add Attachment
Tricia Flaherty	Jul 25, 2007 05:21 PM	I have put invoice and toner cartridge in tech inbox	Add Attachment