Service Request Ticket - # 21563

Service Request Information

CONTACT Name Djokotoe, Vivian   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 26, 2007 01:55 PM
Department Criminal Justice Phone 88358
Location Email djokotoev@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20030940[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 1703FP, 17 inch flat panel display
Serial No. N/A Location PDR
TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jul 27, 2007 01:42 PM 
the monitor was unplugged.
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Myron Hoeckle (Student) Jul 27, 2007 01:27 PM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Jul 27, 2007 01:27 PM 
gonna stop by.
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Skyler Gregory Jul 27, 2007 11:35 AM 
And the WOU# she gave us was for the monitor. If
it's an Optiplex then it is probably the power supply.
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Myron Hoeckle (Student) Jul 27, 2007 11:26 AM 
called Jeanne dean, no one was there, maybe out to
lunch?
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Skyler Gregory Jul 27, 2007 08:32 AM 
Called and left a vm for times.
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Audrey Sundkvist Jul 26, 2007 04:16 PM 
Left a message saying that I had come by at 2:30
and was unable to meet up with her, but that we'd
appreciate a call back with a timeframe she'll be
available for us to address her computer issue.
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Audrey Sundkvist Jul 26, 2007 02:27 PM 
She is not in her office and Jean Deane is not in
hers either.
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Audrey Sundkvist Jul 26, 2007 02:13 PM 
She is not answering her phone. I will stop by
Maaske 215 and see if she is in or if I can help
her out.
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Audrey Macken Jul 26, 2007 01:56 PM 
She was working on the computer and it suddenly 
turned off. She has tried turning it on using the 
power button, but the screen just flashes like 
its about to turn on, but then it doesn't.
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