Service Request Ticket - # 21567

Service Request Information

CONTACT Name Kunze, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 26, 2007 02:47 PM
Department Behavioral Sciences Division Phone 88344
Location Email kunzel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030708[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. JRC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:3F:0D

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Jul 26, 2007 04:27 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Jul 26, 2007 04:27 PM 
Linda was trying to connect to TS.wou.edu. I
instructed on how to connect to another TS server
(TS5) and explain a little about how the TS
servers work (having all of the same programs).
Dreamweaver is not freezing up her computer anymore.
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Audrey Macken Jul 26, 2007 02:51 PM 
Her computer only freezes when she is using 
dreamweaver. She has tried restarting 2 times, 
but each time, it freezes again. This is not 
holding up her work, she was just messing around 
with it after she went to Scott Carter's class 
this morning.
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