Service Request Ticket - # 21585

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 30, 2007 08:53 AM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050786[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. G5Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700, Adobe Master CS4 Win from P0070829, Adobe Acrobat PRO Extended v9.0 WIN from P0070929

Wired NIC 00:12:3F:95:42:92

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Jul 30, 2007 09:02 AM 
Task reassigned to Skyler Gregory.
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Skyler Gregory Jul 30, 2007 09:02 AM 
All taken care of...
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Courtney Wehner Jul 30, 2007 08:56 AM 
I skyped the techs and notified them of this.
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Courtney Wehner Jul 30, 2007 08:53 AM 
He tried restarting his computer and that didn't 
help. He is at a stand still and can't do 
anything.
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