Service Request Ticket - # 21605

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 01, 2007 08:13 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040137[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4, 2.8GHz
Serial No. gsf8h51 Location PDR

CPU Pentium 4-2.80Ghz


OS Software

Wired NIC 00:0C:F1:D9:0A:6F

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Aug 01, 2007 09:24 AM 
Task reassigned to Audrey Sundkvist.
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Kevin Elmore Aug 01, 2007 08:15 AM 
The mouse itself is at the info desk now.
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Kevin Elmore Aug 01, 2007 08:15 AM 
The mouse on this machine is dead.  Lori called 
to say she had even cleaned it, and the left 
mouse button only sends a click to the computer 
on about every third press.  The rollerball and 
the right mouse click seem to work fine.
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