Service Request Ticket - # 21606

Service Request Information

CONTACT Name Bergeland, Melissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 01, 2007 08:44 AM
Department Campus Recreation/HWC Phone 88860
Location Email ineckm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020094[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. 601GP11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software

Wired NIC 00:07:E9:01:35:C4

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Aug 01, 2007 09:24 AM 
Task reassigned to Audrey Sundkvist.
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Kevin Elmore Aug 01, 2007 08:45 AM 
She can't move the pointer on the scree.  She 
swapped the mouse with another one and it worked 
fine.  And the computer from which the working 
one came now has the bad mouse, and now that 
machine doesn't have any mouse-ability.
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