Service Request Ticket - # 21638

Service Request Information

CONTACT Name Vickers, LouAnn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 03, 2007 11:43 AM
Department President’s Office Phone 88888
Location Email vickersl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040655[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 74T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751,Dreamweaver MX 2004,Publisher,Acrobat6 Pro Upgraded to Acrobat 7 Pro from P0057703 6/2006, PL/SQL developer, OmniPage Pro Office v. 14.0 #E709A-F00-14.0 from P0047841

Wired NIC 00:11:43:BB:12:CC

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Audrey Sundkvist Aug 03, 2007 01:18 PM 
Dreamweaver recognized her X drive after a
restart. I think her X drive hadn't mapped
properly when she started the computer previously,
but did so after. It works fine now.
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Audrey Sundkvist Aug 03, 2007 01:10 PM 
Task reassigned to Audrey Sundkvist.
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Kevin Elmore Aug 03, 2007 11:46 AM 
She was in a Dreamweaver class and was working on 
the P: drive for a while, but now needs to return 
to working from the X: drive.
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