Service Request Ticket - # 21645

Service Request Information

CONTACT Name Wheeler, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 06, 2007 08:44 AM
Department Advancement & Foundation Phone 88134
Location Email wheelerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030715[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 2WC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:20:C1

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Aug 06, 2007 10:20 AM 
He restarted a few times and that solved his
issue. Closing the task.
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Michael Orr Aug 06, 2007 09:46 AM 
Task reassigned to Brad Dougherty.
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Courtney Wehner Aug 06, 2007 08:46 AM 
He said that everything is showing up on his 
desktop, but it does nothing when he tries to 
open something. He says that his mouse moves, but 
that is all. He has a staff meeting at 9a but he 
will be in the rest of the day. He said that 
someone should call first to make sure he is 
there.
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