Service Request Ticket - # 21648

Service Request Information

CONTACT Name Lee, Gordon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 06, 2007 09:17 AM
Department Creative Arts/Music Phone 88388
Location Email leeg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040751[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag Description iMac G5 20in 1.8GHz SuperDrive # Z096
Serial No. QP5120FYPNZ Location ITC 207 Storage

CPU G5 1.8GHz


OS Software MS Office Pro 2004 from P0051830

Wired NIC 00:11:24:71:1B:90

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Aug 06, 2007 09:30 AM 
Task reassigned to Michael Orr.
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Michael Orr Aug 06, 2007 09:30 AM 
Printer had gone into offline mode for some
reason. Restarted printer and it was working fine.
He'll call in if this becomes a consistent problem.
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Courtney Wehner Aug 06, 2007 09:18 AM 
She said that they have 120 kids for the Jazz 
workshop that need to have the printer working. I 
told her that I would call the techs.
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