Service Request Ticket - # 21653

Service Request Information

CONTACT Name Sil, Narasingha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 06, 2007 10:10 AM
Department Emeritus and Retired Faculty and Staff Phone
Location Email siln@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030696[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 4RC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:19:A4

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Brad Dougherty Aug 06, 2007 11:23 AM 
He was typing the e-mail address in wrong. Closing
the task.
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Michael Orr Aug 06, 2007 10:22 AM 
He's going to try sending his email again. if it
goes through he won't call (so close this ticket
if he hasn't called by the end of the day) or
he'll call back in if he's still having problems.
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Brad Dougherty Aug 06, 2007 10:21 AM 
Task reassigned to Michael Orr.
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Michael Orr Aug 06, 2007 10:20 AM 
I sent and received that email no problem.
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Michael Orr Aug 06, 2007 10:20 AM 
****This is an email****

Professor Sil is trying to email you and is
getting an error message. This email is a test to
see if the problem is with your account.

Thank you,

Mike
UCS Tech
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Christian Mendez Aug 06, 2007 10:13 AM 
He is currently at Maskee Hall 223. Extension 
88464

He is trying to send email to Marjory Lange, but 
it says the user is unknow. He is trying to reach 
her at this email address: langem@wou.edu

He is available all day.
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