Service Request Ticket - # 21654

Service Request Information

CONTACT Name Orwick, Betty   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 06, 2007 10:14 AM
Department Strategic Communications & Marketing Phone 88813
Location Email orwickb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20030542[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description C912N Color Laser Printer
Serial No. 3210306 Location PDR

Model C912N Hostname
Notes USB/Ethernet, two 550-sheet drawers Ink/Toner Refill

Wired NIC 00:20:00:D9:29:8B

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Aug 06, 2007 10:28 AM 
The printer was set to manual feed so I changed it
to tray 1. One of the users printed without
feeding it so it appears to work fine now.
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Skyler Gregory Aug 06, 2007 10:18 AM 
Task reassigned to Skyler Gregory.
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Christian Mendez Aug 06, 2007 10:16 AM 
Public Relations Room 302 Admin.

The printer is not picking a tray and it wants 
users to Manually Feed paper. The Printer is in 
Admin 302 wou# 20030542[Edit Inv]

She is available all day.
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