Service Request Ticket - # 21656

Service Request Information

CONTACT Name Leslie, Gail Ann   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 06, 2007 11:04 AM
Department The Research Institute Phone 88756
Location Email leslieg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060808[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 745 SFF, 2.13GHz, 2M, 1066MHz FSB
Serial No. 248T2D1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Vista Business downgraded to XP Pro, MS Office Pro 2003 from TRI site license, Adobe Acrobat 8 Pro from P0063151

Wired NIC 00:1A:A0:4A:B6:A1

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Aug 06, 2007 11:41 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Aug 06, 2007 11:41 AM 
Done.
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Christian Mendez Aug 06, 2007 11:06 AM 
She got a new machine last week, Her PC (Dell) 
was set up by Audrey Last Week. She says her 
Drives are missing. Her Drives to the TR Server 
which she desperately needs to do her work. 

Needs someone ASAP. 
Is Available right now 11:06am til 5pm
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