Service Request Ticket - # 21658

Service Request Information

CONTACT Name Bergeland, Melissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 06, 2007 11:54 AM
Department Campus Recreation/HWC Phone 88860
Location Email ineckm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020094[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. 601GP11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software

Wired NIC 00:07:E9:01:35:C4

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Aug 06, 2007 12:17 PM 
Cord was unplugged from the wall. Closing ticket.
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Michael Orr Aug 06, 2007 12:00 PM 
Task reassigned to Michael Orr.
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Michael Orr Aug 06, 2007 12:00 PM 
Going over there to check it out.
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Christian Mendez Aug 06, 2007 11:56 AM 
She cannot get online. Can log in, but when she 
opens up IE7, Internet Explorer Cannot Display 
the WebPage.

She tried on Friday also but could not connect. 
She figured the network was down. Tried again 
today and still the same problem.

Available today all day 88860
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