Service Request Ticket - # 21662

Service Request Information

CONTACT Name Mendez, Maritza   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 06, 2007 01:07 PM
Department Phone 88193
Location Email mendezm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060255[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 11L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A8:D0:28

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Aug 06, 2007 03:10 PM 
The driver was corrupt. I reinstalled it and it's
working fine now.
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Brad Dougherty Aug 06, 2007 02:59 PM 
Task reassigned to Brad Dougherty.
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Christian Mendez Aug 06, 2007 01:09 PM 
The Speakers are On, but there is no sound. They 
have checked the cables and everything is wired 
properly. I asked if they have sound with 
headphones but she has none available.

She will be in the Office all day: 88193
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