Service Request Ticket - # 21663

Service Request Information

CONTACT Name Yang, Neng   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 06, 2007 01:10 PM
Department International Education & Development Phone 88590
Location Email yangn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030843[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320,transfering to new CPU W#20090736 12-2009 Adobe Creative Suite Prem v2 from P0056876 Macromedia Contribute 3 with CPS from P0056987.

Wired NIC 00:0C:F1:E9:B7:4C

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Aug 06, 2007 02:55 PM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Aug 06, 2007 02:55 PM 
He wasn't typing in his password correctly.
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Christian Mendez Aug 06, 2007 01:11 PM 
Just happened today, and also last Wednesday. He 
puts in his user/pass and hangs, for about 10 
minutes and nothing happens. He has tried 
refreshing page.

He is available in his office: 88590 all day.
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