Service Request Ticket - # 21666

Service Request Information

CONTACT Name Denton, Jeff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 06, 2007 01:24 PM
Department The Research Institute Phone 89205
Location Email dentonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20041010[Edit Inv] (opens in a new window) Bldg/Room TODD 249
Service Tag Description Dell Computer - TRI Purchased
Serial No. 5NYVVP61 Location Jeff Denton

CPU Unknown


OS Software
TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact swartzer@wou.edu 88795

Tracking

Entered by Date Memo
Ron Swartzendruber
Email

Public
Entered by Date Memo
Ron Swartzendruber Aug 13, 2007 01:31 PM 
Problem solved - the readoregon_web access group
had somehow lost the rights to the directory.  I
restored them and had him test that he could do
what he needed to do, and he was satisfied.
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Courtney Wehner Aug 13, 2007 01:17 PM 
He called back and wanted to know the status on 
this task. I called Ron and he had me transfer 
Jeff back to him.
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Joe Crowe Aug 08, 2007 04:03 PM 
Task reassigned to Ron Swartzendruber.
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Michael Orr Aug 06, 2007 02:22 PM 
Task reassigned to Network Support.
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Christian Mendez Aug 06, 2007 01:26 PM 
He believes that he had the admin. privilages to 
this site about a year and a half ago. He works 
on the site periodically and needs to make some 
changes but is unable to since he does not have 
admin privilages.

He is in his office all day : 88588
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