Service Request Ticket - # 21667

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 06, 2007 01:39 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20020648[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description LaserJet 4200DTN
Serial No. SCNDX200018 Location PDR

Model Q2428A Hostname hl117-laser.wou.edu
Notes duplexing, 3rd tray, maintenance kit from P0063238 10-2007; maintenance kit from P0099634 SR58886 DEC 2015, Maint Kit P0105393 OCT2017 SR65029; IP:140.211.112.137 Ink/Toner Refill

Wired NIC 00:01:E6:9F:EE:3C

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Aug 06, 2007 03:50 PM 
Unjammed! Working fine.
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Audrey Sundkvist Aug 06, 2007 03:38 PM 
Task reassigned to Audrey Sundkvist.
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Christian Mendez Aug 06, 2007 01:40 PM 
Located in room 117 1st floor. The printer was 
jammed, then someone tried to take out the paper 
which just tore pieces inside of the printer. 

Contact Lori Pagel: 88881
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