Service Request Ticket - # 21671

Service Request Information

CONTACT Name Bergeland, Melissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 07, 2007 07:36 AM
Department Campus Recreation/HWC Phone 88860
Location Email ineckm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020094[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. 601GP11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software

Wired NIC 00:07:E9:01:35:C4

TECHS Submitted by Mark Lyons Contact mlyons@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Aug 07, 2007 08:19 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Aug 07, 2007 08:19 AM 
Self resolved. Closing the task.
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Mark Lyons Aug 07, 2007 07:56 AM 
Melissa called back and said that she somehow got 
her H: drive back.
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Mark Lyons Aug 07, 2007 07:38 AM 
Melissa called and says that she is unable to 
access her H: drive. She tried to restart her 
computer and that it didn't work. She still did 
not have her H: drive.
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