Service Request Ticket - # 21679

Service Request Information

CONTACT Name Carter, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 07, 2007 01:58 PM
Department Business Services/Printshop Phone 88440
Location Email carterst@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030640[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. DTC0Y41 Location PDR 2023 Giveaway

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:7D:54:AE

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Aug 08, 2007 12:42 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Aug 08, 2007 12:42 PM 
I connected the printers with TCP/IP ports
"Penguin" and "Canon 4000".
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Brian Witt Aug 08, 2007 11:17 AM 
Called. No answer. Left VM asking for times
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Brian Witt Aug 08, 2007 09:21 AM 
He's in at 11 today
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Courtney Carlson Aug 07, 2007 02:05 PM 
He wants to be able to access printers already in 
server that are not showing up as options on 
front deak Print Shop computer. He wants printers:
Cannon 4000, penguin on radar.
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