Service Request Ticket - # 21692

Service Request Information

CONTACT Name Ferguson, Arne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 08, 2007 02:23 PM
Department Athletics Phone 88516
Location Email fergusa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050110[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 70CWW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:90:34:07

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Audrey Sundkvist Aug 27, 2007 02:14 PM 
Called and left a message saying that we will be
closing this ticket if we do not hear back from
Arne in 24 hours (per Brad's suggestion).
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Myron Hoeckle (Student) Aug 15, 2007 11:27 AM 
called left a vm asking for times available.
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Brad Dougherty Aug 15, 2007 11:23 AM 
Task reassigned to Myron Hoeckle.
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Brad Dougherty Aug 13, 2007 10:04 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Aug 13, 2007 10:04 AM 
I called and left him a message requesting a call
back with a time when he will be available to sit
down with me and work on his phone.
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Courtney Wehner Aug 08, 2007 03:54 PM 
HOT SYNC :) I mean...
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Courtney Wehner Aug 08, 2007 02:25 PM 
He said that is used to work fine. His office is 
open, and his phone is sitting on his desk. They 
are doing a camp and so they will be there late 
tonight. Go ahead and go in anytime. This was 
called in by Todd Smith, and so he didn't know 
any other details about the problem.
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