Service Request Ticket - # 21694

Service Request Information

CONTACT Name Summers, Jill   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 08, 2007 03:23 PM
Department Bookstore Phone 88300
Location Email summersj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051173[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2FS Ultra-Thin Client - NTC-15Z-00
Serial No. 0619BB81A1 FRU S#0619BB818C Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:3B:A9:C3

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Brad Dougherty Aug 08, 2007 04:07 PM 
Task reassigned to Myron Hoeckle.
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Brad Dougherty Aug 08, 2007 04:07 PM 
Myron fixed this. Closing the task.
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Brad Dougherty Aug 08, 2007 04:06 PM 
Myron: "So yeah i headed over there and totally
forgotted to update the task n stuff. i know it's
tootally weak but i dided it anywayz. i hate brad"
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Myron Hoeckle (Student) Aug 08, 2007 03:53 PM 
called no one home? is she gone
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Courtney Wehner Aug 08, 2007 03:25 PM 
She will is in now and will be. She needs this 
working ASAP. She said that if no one can come in 
to help her today to please call her so she can 
just go home :)
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Courtney Wehner Aug 08, 2007 03:24 PM 
SO she unplugged it and plugged it back in and 
after she logged in it just shows a blank grey 
screen with nothing else there.
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