Service Request Ticket - # 21726

Service Request Information

CONTACT Name Taylor, Ella   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 13, 2007 09:06 AM
Department The Research Institute Phone 88589
Location Email taylore@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030311[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4 at 2.80GHz
Serial No. GXS3N31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Office Pro 2003(installed as Office XP Pro)P0044702

Wired NIC 00:07:E9:3C:38:34

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Aug 21, 2007 03:28 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Aug 21, 2007 03:28 PM 
I left Ella a voicemail explaining that Lisa will
come and get the machine.
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Audrey Sundkvist Aug 21, 2007 03:26 PM 
Lisa Wilson will take care of the machine.
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Courtney Carlson Aug 21, 2007 01:13 PM 
Called saying her computer is still in her office 
by the door, so the email she received saying her 
task is closed is not correct. In office rest of 
day. If she is not there she will leave it 
unlocked so her computer can be taken at any time.
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Audrey Sundkvist Aug 20, 2007 01:25 PM 
Lisa Wilson will take care of the machine. She is
in the process of sorting out what to do with old
machines and will probably call in for a new
service request to imagine/redistribute these old
machines once she is ready to do so.
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Brian Witt Aug 16, 2007 12:30 PM 
Straight to voice mail
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Audrey Sundkvist Aug 13, 2007 11:08 AM 
I called and left Lisa Wilson (ext. 88786) a
message asking about this computer pick up. The
machine belongs to TRI, and she keeps track of
their equipment. Lisa mentioned in the past having
the machine ghosted.
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Courtney Wehner Aug 13, 2007 09:06 AM 
The office will be open and the computer will be 
sitting right by the door waiting for someone to 
come and get it.
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