Service Request Ticket - # 21732

Service Request Information

CONTACT Name Hansen, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 13, 2007 02:28 PM
Department Service Learning & Career Development Phone 88652
Location Email hansenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030792[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. FP80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Adobe Creative Suite Premium Win from P0050226, Dreamweaver MX 2004 from P0047671, Acrobat Pro 6.0 from P0048731

Wired NIC 00:0C:F1:EA:00:11

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact ichinoea@wou.edu 88238

Tracking

Entered by Date Memo
Alex Ichinoe
Email

Public
Entered by Date Memo
Alex Ichinoe Aug 15, 2007 10:54 AM 
Done and called to inform
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Alex Ichinoe Aug 15, 2007 10:40 AM 
Just called her to let her know that I will call
her when the restore is done.
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Alex Ichinoe Aug 15, 2007 10:39 AM 
Restoring now
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Courtney Carlson Aug 14, 2007 04:01 PM 
Called for status
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Joe Crowe Aug 13, 2007 02:54 PM 
Task reassigned to Alex "FiveOh" Ichinoe.
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Courtney Wehner Aug 13, 2007 02:33 PM 
The path is:  I:-2006 2007-alternative break 
program-Alaska-large poster.pub and the other one:
I:-2006 2007-alternative break program-Vietnam- 
Large poster.pub
She will be in and out and would like a call 
before someone comes down. Thanks
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