Service Request Ticket - # 21736

Service Request Information

CONTACT Name Anderson, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 14, 2007 08:25 AM
Department University Housing Phone 88627
Location Email andersol@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030631[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 8QC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:57:1D


TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public

Entered by Date Memo
Brad Dougherty Aug 14, 2007 09:59 AM
I updated the Sun connector for Outlook. Now her
folders are syncing again.
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Brad Dougherty Aug 14, 2007 09:35 AM
Task reassigned to Brad Dougherty.
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Courtney Wehner Aug 14, 2007 08:25 AM
****This is an email****
I set a new filter in my email to separate mail 
sent directly to me rather than my group (i.e., 
andersol vs. housing).  I did this from home last 
night using the web based email tools.  However, 
this morning at work using Outlook, I can't find 
my new folder.  The filter is there and 
functioning, but I can't access (find) the 
folder.  Please help.
 
Lori Anderson
University Residences
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