Service Request Ticket - # 21746

Service Request Information

CONTACT Name Gamaney, Ligoy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 14, 2007 12:18 PM
Department Emeritus and Retired Faculty and Staff Phone 5033906431
Location Email gamanel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030728[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. H6F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047503, Acrobat Pro 6 from P0043887 moved from 930918 and upgraded to Acrobat Pro 7 from P0057687

Wired NIC 00:0C:F1:EA:0F:66

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Courtney Carlson Aug 14, 2007 02:34 PM 
Called in and said it "fixed itself"
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Audrey Sundkvist Aug 14, 2007 01:58 PM 
Talked to Steve, he said Li will be there at 2:30.
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Courtney Carlson Aug 14, 2007 12:20 PM 
Just discovered problem today, had no problem 
with it before. He tried restarting his computer. 
Machine located in Mac room 112 @ his desk in 
office. It is stopping his work. He will be in 
all day.
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