Service Request Ticket - # 21765

Service Request Information

CONTACT Name Stonecipher, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 15, 2007 12:19 PM
Department Graduate Studies Phone 88366
Location Email stonecl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040962[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5, 20in, 2.0GHz SuperDrive #Z0C0
Serial No. QP5260L4SDW Location PDR

CPU G5 1.8GHz


OS Unknown Software MS Office Pro 2004 from P0053370, Adobe Creative Suite Premium Mac from P0050226(moved from 990460), Adobe CS3 Web Premium MAC from P0063081(installed as v.CS2 Fall 2007)

Wired NIC 00:0D:93:65:66:54

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Aug 15, 2007 03:59 PM 
Skyler setup the printer wrong. I connected the
printer using the proper method and it works.
Closing the task.
 Add Attachment
Adam Bates Aug 15, 2007 12:20 PM 
printer not hooked up to computer 
error message says "unable to connect to samba 
host"
 Add Attachment