Service Request Ticket - # 21767

Service Request Information

CONTACT Name Spring, Lowell   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 15, 2007 01:15 PM
Department Emeritus and Retired Faculty and Staff Phone 88337
Location Email springl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060239[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. B3L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:14:F7

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Courtney Wehner Aug 15, 2007 04:15 PM 
He called back and needed help finding the power 
button and Tricia helped me help him find it. 
Everything is working fine now. I am closing the 
task.
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Adam Bates Aug 15, 2007 01:18 PM 
nothing coming on the monitor screen. its dark, 
the computer is not starting up.
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