Service Request Ticket - # 21782

Service Request Information

CONTACT Name Bentley, Larry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 16, 2007 07:35 AM
Department University Computing Solutions Phone 88975
Location Email bentleyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060251[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 52l9vb1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, transfered from W#20010559-Adobe Acrobat 5/6 Standard from P0042186

Wired NIC 00:13:72:A6:5A:03

TECHS Submitted by Mark Lyons Contact mlyons@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Aug 16, 2007 12:23 PM 
Could not reproduce the problem. Told him to call
us back if it comes up again.
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Brian Witt Aug 16, 2007 09:09 AM 
Task reassigned to Brian Witt.
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Mark Lyons Aug 16, 2007 07:40 AM 
System battery voltage is low. F1 to continue, or 
F2 to enter setup utility. He recieved that error 
message when he turned on his computer. He was 
able to log in normally afterwards.
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