Service Request Ticket - # 21784

Service Request Information

CONTACT Name Kirk, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 16, 2007 09:07 AM
Department Business Services Phone 88210
Location Email kirkt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051159[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. S0612YB9142 Location PDR

CPU Unknown


OS Software

Wired NIC 00:14:4F:0E:8C:9F

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Aug 17, 2007 01:09 AM 
emailed him
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Brad Dougherty Aug 16, 2007 10:38 AM 
Task reassigned to Joe Crowe.
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Brad Dougherty Aug 16, 2007 10:38 AM 
Printkey is not installed on TS at the moment.
When it is we will call him back and let him know.
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Courtney Wehner Aug 16, 2007 09:08 AM 
He will be in his office.
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Courtney Wehner Aug 16, 2007 09:07 AM 
He says that nothing happens when he tries to use 
the button, he does not get an error message 
either. He can print, but not by using his print 
key button.
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