Service Request Ticket - # 21794

Service Request Information

CONTACT Name Stone, Kay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 16, 2007 02:22 PM
Department Human Resources Phone 88631
Location Email stonek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030719[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. GWC0Y41 Location

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:2F:F7

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Aug 16, 2007 04:13 PM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Aug 16, 2007 04:13 PM 
I fixed this over the phone by having her pull her
.doc file from the .zip file. It's working now.
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Brad Dougherty Aug 16, 2007 03:07 PM 
Called and left a message requesting a call back /
availability.
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Adam Bates Aug 16, 2007 02:24 PM 
She has a Word file that was comressed. She 
created the document but after decompressing it 
she is unable to edit it.
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