Service Request Ticket - # 21813

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 20, 2007 09:50 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070075[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A
Serial No. CNRXJ99800 Location PDR

Model Q5409A Hostname zippy.wou.edu
Notes duplexing three trays PRINTER MAINT: HP LJ 4350DTN Maint Kit #Q5421A0-OEM-B P0097152 SR56500 IP:140.211.118.36; PRINT MAINT: HP 4350 Fuser Maintenance Kit #Q5421A, VISA2016005811, OCT2016, SR61735 Ink/Toner Refill

Wired NIC 00:1A:4B:14:A6:DE

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Sarah Callaway Aug 20, 2007 11:35 AM 
****This is an email****
 
Brad closed 21813 because we thought the problem 
was fixed. When Jon Tucker prints it still 
defaults to tray 1. Even with the feed tray 
closed.


 
Angie Barry
Office Coordinator
Werner University Center,
Student Leadership & Activities
(503) 838-8064 phone
(503) 838-8427 fax
barrya@wou.edu
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Brad Dougherty Aug 20, 2007 10:59 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Aug 20, 2007 10:59 AM 
The manual feed tray was open. After closing it,
it worked just fine.

I also talked to Angie about the status of the
Dell price quote.
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Sarah Callaway Aug 20, 2007 09:52 AM 
Angie has also requested Myron get back to her on 
the Dell Quote.
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Sarah Callaway Aug 20, 2007 09:51 AM 
Computers need to be redirected to print to Zippy
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