Service Request Ticket - # 21826

Service Request Information

CONTACT Name Vickers, LouAnn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2007 08:15 AM
Department President’s Office Phone 88888
Location Email vickersl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040655[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 74T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751,Dreamweaver MX 2004,Publisher,Acrobat6 Pro Upgraded to Acrobat 7 Pro from P0057703 6/2006, PL/SQL developer, OmniPage Pro Office v. 14.0 #E709A-F00-14.0 from P0047841

Wired NIC 00:11:43:BB:12:CC

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Aug 21, 2007 10:31 AM 
I could not reproduce the problem. She says it has
happened a few times, but only every other week or
so. I let her know the CMOS battery may need to be
replaced in the future and told her to call us if
the message appears on a daily basis.
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Brian Witt Aug 21, 2007 09:13 AM 
Task reassigned to Brian Witt.
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Courtney Wehner Aug 21, 2007 08:17 AM 
The message reads: "Alert system battery voltage 
is low. Strict F1 to continue." She can still use 
her computer, but would like it if she didn't get 
this message. She said that she will be in her 
office all day but from 12-1p.
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