Service Request Ticket - # 21828

Service Request Information

CONTACT Name Hill, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2007 08:59 AM
Department College of Liberal Arts and Sciences Phone 88271
Location Email hillk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20010616[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Latitude C400 PIII-1.2GHZ
Serial No. JCFY811 Location PDR

CPU Pentium III-1.20GHz


OS Unknown Software MS Office XP Pro (P0036717)

Wired NIC 00:06:5B:02:D7:B0


TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public

Entered by Date Memo
Brad Dougherty Aug 21, 2007 11:50 AM
I let Kathy know.
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Brad Dougherty Aug 21, 2007 11:50 AM
It doesn't have a wireless card.
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Brian Witt Aug 21, 2007 11:48 AM
Task reassigned to Brad Dougherty.
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Courtney Wehner Aug 21, 2007 11:44 AM
She called back and Brad took the call.
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Brian Witt Aug 21, 2007 10:02 AM
Called. She was in a meeting. Left a message with
the front desk letting her know that I called.
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Brian Witt Aug 21, 2007 09:12 AM
Task reassigned to Brian Witt.
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Courtney Wehner Aug 21, 2007 08:59 AM
****This is an email****
The dean's office has a laptop # 20010616[Edit Inv], and 
I'm trying to find out if it has a net work card 
that will work off campus if there's free 
wireless connection?  Can you tell me if this 
will work?
Thanks,
Kathy
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