Service Request Ticket - # 21831

Service Request Information

CONTACT Name Tish, Twi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2007 09:46 AM
Department Registrar’s Office Phone 88185
Location Email tisht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050780[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. HPW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:35:90

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Aug 21, 2007 11:47 AM 
Removed printer from printer list. Added back via
radar. Go team go.
 Add Attachment
Brian Witt Aug 21, 2007 11:39 AM 
I'll stop by
 Add Attachment
Courtney Wehner Aug 21, 2007 11:05 AM 
I skyped the techs
 Add Attachment
Courtney Wehner Aug 21, 2007 11:05 AM 
She called back and said that she was on the 
phone and is in the office. You can also call 
#88183 if she does not answer her phone.
 Add Attachment
Brian Witt Aug 21, 2007 10:48 AM 
Task reassigned to Brian Witt.
 Add Attachment
Brian Witt Aug 21, 2007 10:48 AM 
Left VM for times
 Add Attachment
Courtney Wehner Aug 21, 2007 09:47 AM 
She will be in most the day.
Add Attachment
Courtney Wehner Aug 21, 2007 09:47 AM 
The printer was full of print jobs that were 
stored there. She had a student worker clear all 
the jobs and restarted. When it came back on it 
couldn't find the printer.
Add Attachment