Service Request Ticket - # 21839

Service Request Information

CONTACT Name Taylor, Ella   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2007 01:42 PM
Department The Research Institute Phone 88589
Location Email taylore@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020583[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4550, P4-2.53Ghz
Serial No. 6K3JT21 Location PDR

CPU Pentium 4-2.53GHz


OS Unknown Software

Wired NIC 00:07:E9:7E:58:38

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Aug 21, 2007 02:40 PM 
The student worker that uses the machine was not
showing as an admin. I added her and she can
install the software.
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Audrey Sundkvist Aug 21, 2007 02:22 PM 
Task reassigned to Audrey Sundkvist.
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Courtney Carlson Aug 21, 2007 01:48 PM 
She will be in from 8am until 3:30pm all week.
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Courtney Carlson Aug 21, 2007 01:46 PM 
Student Worker Brittany is trying to install In 
Notes 6. She is set as the administrator for this 
computer. Wondering if she needs to use a 
password specific to her name or a generic admin 
password in order to be able to install the 
software.
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