Service Request Ticket - # 21849

Service Request Information

CONTACT Name Vickers, Bruce   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 23, 2007 08:27 AM
Department University Computing Solutions Phone 88672
Location Email vickersb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051164[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag Description Sun Ray 2FS Ultra-Thin Client - NTC-15Z-00
Serial No. 0619BB8113 FRU S#0619BB80F1 Location Storage

CPU Unknown


OS Unknown Software MS Office from P0059051

Wired NIC 00:14:4F:3B:AA:6F

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact 88925

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Courtney Wehner Aug 23, 2007 08:39 AM 
Alex called me and said that TS4 should be 
working again. I called Bruce and told him. He 
was pleased.
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Courtney Wehner Aug 23, 2007 08:28 AM 
he said that he can log onto the Windows side, 
but when he tries to remote in it does nothing. 
He has applications on TS4 only that he needs to 
get to.
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