Service Request Ticket - # 21851

Service Request Information

CONTACT Name Welander, Gary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 23, 2007 09:07 AM
Department Education & Leadership Phone 88395
Location Email welandg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030752[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:11:88

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Aug 23, 2007 11:47 AM 
Self resolved
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Brian Witt Aug 23, 2007 09:23 AM 
Task reassigned to Brian Witt.
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Courtney Wehner Aug 23, 2007 09:10 AM 
I skyped the techs
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Courtney Wehner Aug 23, 2007 09:08 AM 
His monitor # is 20030968[Edit Inv]. He said that after he 
restarted tbe lights came on but no picture came 
on the monitor. It is sitting there black.
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