Service Request Ticket - # 21852

Service Request Information

CONTACT Name Kirk, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 23, 2007 09:40 AM
Department Business Services Phone 88210
Location Email kirkt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051159[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. S0612YB9142 Location PDR

CPU Unknown


OS Software

Wired NIC 00:14:4F:0E:8C:9F

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Aug 23, 2007 01:51 PM 
his problem was not on USB at all he has a drive
for CLM called clminandout on winchester. I mapped
that drive and he was off to the races.
 Add Attachment
Myron Hoeckle (Student) Aug 23, 2007 01:01 PM 
he was currently out to lunch.
 Add Attachment
Myron Hoeckle (Student) Aug 23, 2007 12:55 PM 
Task reassigned to Myron Hoeckle.
 Add Attachment
Myron Hoeckle (Student) Aug 23, 2007 12:55 PM 
had Alex check it out, Madison was having USB
"issues" I will head there to check and make sure
stuff is working.
 Add Attachment
Myron Hoeckle (Student) Aug 23, 2007 12:30 PM 
MAC:00-14-4F-0E-8C-9F
 Add Attachment
Adam Bates Aug 23, 2007 09:40 AM 
He will be available for the rest of the day.
 Add Attachment