Service Request Ticket - # 21879

Service Request Information

CONTACT Name Russell, Spence   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 27, 2007 12:03 PM
Department Natural Science Division Phone 88870
Location Email russelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20060238[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. J3L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051 UPGRADED to MS Office Pro Plus 2007 from P0073158

Wired NIC 00:13:72:A6:58:CD


TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public

Entered by Date Memo
Brian Witt Aug 28, 2007 04:25 PM
He got the cables. I am stopping by his office to
pick up the old ones he was using.
Add Attachment
Brian Witt Aug 28, 2007 04:23 PM
Delivered a 30ft. phone cable and 30ft. Ethernet
cable.  He was not in his office, which he
mentioned would most likely be the case, so I left
them outside his door.  They should be plenty long
for what he's trying to do.
Add Attachment
Brian Witt Aug 28, 2007 02:47 PM
Cable he ordered wasn't long enough.  Brad is
calling Teresa to see if they have something longer
Add Attachment
Courtney Carlson Aug 28, 2007 11:31 AM
Spence called. He said when the drop off the 
cable for him that they can leave it outside the 
door if he is not there.
Add Attachment
Skyler Gregory Aug 27, 2007 03:54 PM
I called her, since Brad is lazy, and she said
that they will probably be done first thing in the
morning and she will call the tech phone when they
are ready.
Add Attachment
Brad Dougherty Aug 27, 2007 12:47 PM
I'll call Teresa after lunch.
Add Attachment
Brad Dougherty Aug 27, 2007 12:30 PM
He needs a network and phone cable that is at
least 20 ft long.
Add Attachment
Christian Mendez Aug 27, 2007 12:06 PM
He needs an RJ45 cable for his machine and is 
looking to get one that is about 12 ft. long. He 
moved his machine to another part of the office 
in NS 109A and the old cable is too short. Also, 
he is looking for a telephone cable and was 
curious if we could supply him with these needs.

He is at: 88870 
if he does NOT pick up there, he carries his cell 
which is Always with him: 541.729.9618
Add Attachment