Service Request Ticket - # 21914

Service Request Information

CONTACT Name McCammon, Tammy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 29, 2007 11:09 AM
Department Phone 88716
Location Email tmccammon05 Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030794[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 39F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:0D:23

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Sep 20, 2007 02:45 PM 
dvd rom installed
 Add Attachment
Myron Hoeckle (Student) Sep 20, 2007 11:55 AM 
gonna deliver after lunch today the 20th...
 Add Attachment
Myron Hoeckle (Student) Sep 06, 2007 11:52 AM 
dvd drive working confirmed.
 Add Attachment
Myron Hoeckle (Student) Sep 06, 2007 11:37 AM 
she had what looked like a bad DVD drive I am
testing one laying around.
Add Attachment
Myron Hoeckle (Student) Sep 06, 2007 11:35 AM 
software and outlook all setup but she didn't have
palm charged and left the charger at home she will
perform the hotsync when the palm in charged.
 Add Attachment
Myron Hoeckle (Student) Sep 06, 2007 10:55 AM 
on the way...yay!
 Add Attachment
Myron Hoeckle (Student) Sep 06, 2007 10:55 AM 
Task reassigned to Myron Hoeckle.
 Add Attachment
Courtney Wehner Sep 05, 2007 04:46 PM 
She called back and said that she will be in 
tomorrow at 8a, and does not have anything 
scheduled for the morning.
Add Attachment
Myron Hoeckle (Student) Sep 05, 2007 03:21 PM 
called asked her for times available.
 Add Attachment
Brad Dougherty Aug 29, 2007 04:07 PM 
We need them there to log into their account so
that we can setup the software under their account.
 Add Attachment
Adam Bates Aug 29, 2007 11:10 AM 
She said she would leave the palm on her desk and 
whoever is at the front desk can let you in.
 Add Attachment