Service Request Ticket - # 21926

Service Request Information

CONTACT Name Charlton, Deb   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 30, 2007 02:31 PM
Department Graduate Studies Phone 88597
Location Email charltod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060331[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Thin Client #NTC-10Z-00
Serial No. 0629YB00D8 Location PDR

CPU Unknown


OS Unknown Software MS Office Pro 2003 license from P0059051

Wired NIC 00:14:4F:48:83:56

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Aug 31, 2007 09:44 AM 
Self resolved. She said the next time she tried,
the problem was resolved...
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Skyler Gregory Aug 31, 2007 09:34 AM 
Task reassigned to Skyler Gregory.
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Adam Bates Aug 30, 2007 02:33 PM 
At "icons" log-in screen, she just gets "clocks." 
When she is able to log-in, she gets bumpped off 
within a few minutes.
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